Most orders ship out the same day or the next business day. Sometimes this can be delayed up to 3 business days after your order is placed. If you are experiencing any unexpected delays please contact info@vibrantsea.ca to get immediate assistance.
All Vibrant Sea products are Made in Canada with the foods sourced locally and globaly. We try to source all of our ingredients in Canada first and foremost in our process.
We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package. In this email, you will find your tracking number and the status and location of your order.
Please note we try and ship to as many countries as possible but are not able ship to every country. If you have further questions about international shipping please contact us.
All domestic Canada orders are shipped with 3-7 day shipping at the time of fulfillment.
International orders can take up to 8-15 business days. Due to the current domestic and global situation, carriers may be delayed with their transit times.
Please contact our support at info@vibrantsea.ca in order to troubleshoot your address. Once the item has already been shipped we have no way of changing the address.
If you did not receive your package please contact us via email at info@vibrantsea.ca so that we can research the issue and make sure we make it right! Your satisfaction is very important to us.
No, shipments are not insured. However, if you have any issues with your shipment please reach out to us via email at info@vibrantsea.ca so we can resolve the issue for you as fast as possible.
We think that you're going to love our products but in case you don't, we offer a 90-day money back guarantee on both opened and unopened bottles. Please contact our support team at info@vibrantsea.ca within 90 days of purchase. Simply contact us and we will make it right! Your satisfaction is very important to us.