GENERAL

What's the turnaround time on my order?
The product arrived damaged or unsealed. Can I get a replacement?
Are all Vibrant Sea products made in Canada?
Where do you source your products?

SHIPPING

How do I track my package? Where is my tracking information?
Does Vibrant Sea ship internationally?
How long will it take to receive my order?
What shipping methods are available?
How can I change my shipping address after I've ordered?
I didn't receive my package. What can I do?
Are shipments insured?
Do you ship to P.O. Boxes?

ORDERS

What if I want to cancel my order after I have placed it?
Is my credit card secure?

RETURNS

What is your return policy? Can I return my order?
Where do I return the order to?
Do you offer exchanges?

WHOLESALE / RETAIL

Do you offer wholesale pricing and distribution?